We have years of experience caring for families, from all walks of life. Each family comes to us because they know we are leaders in our profession, dedicated to excellence in service, and have the highest integrity.

Our Valued Staff

  • Robert H. Bell

    Robert H. Bell, Sole Owner and Operator, Funeral Director, Embalmer

    Phone: 615-384-1000
    Cell: 615-618-5737
    E-mail: [email protected]

    I am a 5th Generation Funeral Director/Embalmer here at Austin & Bell and purchased the business in 2007. I was born and raised in Springfield and came back to work in the family business in 1986. I came back to work for good in 1988 after graduation from Mortuary School. I am honored to own this business and feel a real need to honor those who came before me. I am not just an owner but a steward of Austin & Bell. I hope I can make a difference in the lives of the ones we serve. "Putting Families First" is our motto because that is the reason each one of us is here.

  • Tim  Nicholson

    Tim Nicholson, General Manager of Operations, Manager of Pleasant View Location, Funeral Director and Embalmer

    Phone: 615-384-1000
    Cell: 615-618-9450

    Tim is the General Manager of Austin & Bell Funeral Homes. He was born in Springfield and raised in Pleasant View. "These two places- Springfield/Robertson County and Pleasant View- are very special to me. I have many family and friends in Pleasant View and all of my mother's family lives in Robertson County. I consider both places home."

    Tim earned a Bachelor's degree from Austin Peay State Univeristy and graduated from John A. Gupton College in Nashville, where he received his degree in funeral service. He is a licensed funeral director and licensed embalmer and is active in Springfield/ Robertson County and Pleasant View communities.

    Tim says, "I can't imagine not being in funeral servcie. Our profession is a "calling"- not a job. Helping people in their darkest hour is an honor and a privilege for me." Outside of funeral service and community involvement, his only hobby is his family- wife, Bev, and two young sons, Noah and Micah.

  • Bill  Manley

    Bill Manley, Funeral Direct and Embalmer at our Springfield Location

    Phone: 615-384-1000
    Cell: 615-972-1162

    Bill is a licensed funeral director and licensed embalmer extremely skilled in the art of embalming. He is the Manager of our preparation facility and has been in this position since he became a part of the Austin & Bell family. He has been in the funeral business since 1985.

    Bill is a graduate of John A. Gupton College of Mortuary Science. He is also a graduate of Nashville State, with a degree in Banking and Finance.

    Bill is originally from Nashville, TN and member of Harpeth Hills Church of Christ. He enjoys music and playing guitar, while being at home with his family.

  • Sean  Patterson

    Sean Patterson, Funeral Director, NFDA Certified Preplanning Consultant, After Care Specialist and Notary

    Mobile: (615) 668.9241

    Sean has almost 30 years of experience in every aspect of the funeral industry. She is a licensed funeral director and pre-need specialist.
    Sean has spent the majority of her career educating people about the importance of preplanning.
    Sean works for our Springfield, Greenbrier, Pleasant View and White House locations

  • Ralph  Toothman

    Ralph Toothman, Funeral Director, Death Certificates at our Springfield Location

    Phone: 615-384-1000
    Cell: 615-594-2516

    Ralph is a 2nd generation funeral director with Austin & Bell. Ralph has been with our firm for almost 9 years.

    He is a 1976 graduate of Goodpasture High School. Ralph is an associate graduate of Freed-Hardeman University, and a graduate of Austin Peay State University with a bachelors degree in Animal Science.

    Ralph is married to his wife Kathleen of 25 years, and has 3 beautiful daughters, Sarah, Jane, and Leah (Husband Josh Lyons), who is also expecting their first child.

    Ralph is a member of the Robertson County Education Association, the Tennessee Education Association, and the National Education Association. He also serves as an Elder for the Hillcrest Church of Christ in Springfield, TN.

    In his spare time, Ralph enjoys raising New Zealand White Rabbits, listening to country music, and spending time with his family.

  • Gene  Brown

    Gene Brown, Funeral Director, at our Springfield location

    Gene says that he has always had a passion in helping people.

  • Dee Cope

    Dee Cope, Funeral Assistant, Visitation at our Springfield location

  • Maxine  Hester

    Maxine Hester, Funeral Assistant, Visitation at our Springfield location

  • Ken  Toothman

    Ken Toothman, Funeral Assistant, Visitation at our Springfield location

  • Kim  Whitworth

    Kim Whitworth, Funeral Director at our Pleasant View location

    Kim is a retired Postmaster of 34 years with the USPS and a 2021 graduate at John A. Gupton Mortuary College with his Funeral Director licence. He loves golfing and spending lots of time with his grandchildren. He is a member of New Hope Free Will Baptist Church.
    He has been married to his wife, Lori, for 38 years and they have 2 daughters, Jessica and Emily, and 3 beautiful granddaughters, Anna ,Lilly , Nora and a grandson, Isaac.
    Kim began working for Austin & Bell in 2016 and enjoys ministering to those that are going through the difficult time with the death of their family member.
    Kim is looking forward to many years with the Austin & Bell family. He says, "They are the best folks to work with."

  • Betty  Ezell

    Betty Ezell, Funeral Assistant, Visitation at our Pleasant View location

    Betty has been a part of the Austin and Bell family since 2013.

  • Don  Dungan

    Don Dungan, Funeral Assistant, Visitation at our Pleasant View location

    Don has been a part of the Austin and Bell family since 2010.

  • Cindi  Milam

    Cindi Milam, Funeral Director, Funeral Home Manager at our White House location

    It has been my desire to be in funeral service since I was a young girl. I continued to have a desire to meet the needs of grieving families and wanted to attend Mortuary College. My parents could not afford for me to come to Nashville, and it seemed my dream would never become a reality. I married, had children, and realized after they started school, that my dream was within my reach. I no longer lived in Chattanooga but close enough to Nashville to drive to school daily. I graduated from John A. Gupton in 2001 with an Associates degree and am licensed as a Tennessee Funeral Director and Embalmer.
    I married Jim Milam in 1985 and together we have 2 children, Caroline and James. We have lived and served in White House since 1988. We are members at Holiday Heights Baptist Church, where Jim serves as chairman of the deacons and I serve as pianist. I served as the Executive Director of the Cemetery Association of Tennessee in 2003 and currently serve as chairman of the Hillcrest Cemetery Board in White House, being the longest serving member.
    I started working with the Austin & Bell family in 2004, as the office manager at the Springfield location. I began as office manager and funeral director at the White House location in 2016. I am now fulfilling yet another dream, being a funeral home manager. I am so very grateful for the honor of serving as manager of the White House location. I am very humbled by the trust that Bob Bell has placed in me. I will strive every day to meet the needs of the grieving families in our community with care, love, compassion and respect that all of our families deserve. We try and treat every family like our own family. It is truly a blessing to work for a family owned company and for a man like Bob Bell, who shares the same values and love for serving families that I do. I am always here to help you or to answer any questions that you might have.

  • Homer Wright

    Homer Wright, Funeral Assistant at our White House location

  • Jon  Justice

    Jon Justice, Funeral Director, Manager at our Greenbrier location

    Jon has been in the funeral business 11 years. He became a part of the Austin and Bell family in 2015. He has a passion for this profession because it is an extension of his ministry. He is married to his wife, Virginia, with whom he has a daughter and three grandkids.

  • Ray  Mayo

    Ray Mayo, Funeral Assistant, Visitation at our Greenbrier location

  • Bob Snodgrass

    Bob Snodgrass, Funeral Home Assistant

    Robert E. (Bob) Snodgrass has been a Minister in the Church of the Nazarene since 1964. He has served as a Chaplain for the "Civil Air Patrol". "Raleigh County (WV) Sheriff's Department" and Hospice of Tennessee. He taught 17 years as an adjunct Professor for Trevecca Nazarene University. Bob and Joyce were married in 1966. They have three children and eleven grandchildren.

  • Kevin Thompson

    Kevin Thompson, Apprentice Funeral Director and Embalmer, Visitation Staff

    Kevin is originally from Huntington, WV and is a graduate of Marshall University.

    He is retired from the U.S. Army following 30 years of service.
    Kevin is currently a student at John A Gupton College of Mortuary Science in Nashville.

    He is married to his wife Vicki and they live in Cottontown.